Privacy Policy

Information We Collect

At Skill Mentra, we collect information that helps us provide you with the best crowdfunding experience possible. When you create an account, we gather basic details like your name, email address, and contact information. We also collect information about your crowdfunding projects, including project descriptions, funding goals, and campaign materials you upload.

Beyond what you directly provide, we automatically collect certain technical information when you use our platform. This includes your IP address, browser type, device information, and how you interact with our website. We use cookies and similar technologies to understand your preferences and improve your experience on vallstrohub.com.

• Personal identification information (name, email, phone number)
• Financial information for payment processing and fund transfers
• Project-related content including descriptions, images, and videos
• Communication records and customer support interactions
• Usage analytics and website interaction data

How We Use Your Information

Your information serves several important purposes in our crowdfunding ecosystem. We use it to process your campaigns, facilitate payments between backers and project creators, and provide customer support when you need it. Your data also helps us verify project legitimacy and maintain the integrity of our platform.

We also analyze usage patterns to improve our platform's functionality and develop new features that benefit our community. This might include understanding which types of projects perform best or identifying technical issues that need addressing.

Data Sharing and Third Parties

While we don't sell your information, we do share certain data with trusted partners who help us operate our platform. Payment processors handle financial transactions securely, and we work with analytics services to understand how our platform is used. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

We may also share information when required by law, such as responding to valid legal requests or protecting against fraud. In the unlikely event of a business merger or acquisition, your information would be transferred as part of that transaction, but the same privacy protections would continue to apply.

Your Rights and Control

You have significant control over your personal information on our platform. You can access, update, or delete most of your account information directly through your dashboard. If you need to make changes that aren't available through the interface, our support team at support@vallstrohub.com can assist you.

• Access all personal data we have about you
• Correct inaccurate or outdated information
• Request deletion of your account and associated data
• Opt out of marketing communications
• Download a copy of your personal data

Keep in mind that some information may need to be retained for legal or business purposes, such as transaction records for tax reporting. We'll always explain what can and cannot be deleted when you make a request.

Data Security and Storage

Protecting your information is a top priority for us. We use industry-standard encryption to protect data in transit and at rest. Our servers are hosted in secure facilities with multiple layers of physical and digital security. We regularly update our security measures and conduct audits to ensure your information remains safe.

We retain your information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legitimate business purposes, such as fraud prevention or legal compliance, but we'll delete or anonymize it according to our data retention schedule.

International Data Transfers

As a US-based company serving customers globally, we may transfer your information internationally. When we do, we ensure appropriate safeguards are in place to protect your privacy rights. We comply with applicable data protection laws and use standard contractual clauses or other approved mechanisms for international transfers.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, keep you logged in, and understand how you use our platform. You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.

We also use analytics tools to understand user behavior and improve our services. These tools may track your interactions with our website, but the data is aggregated and doesn't personally identify you unless you're logged into your account.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

This privacy policy is effective as of December 2024 and applies to all users of vallstrohub.com